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Please include your device model, iOS version and the steps that led to the issue. Do not send passwords, payment information or private photos. Send a screenshot only if you are comfortable sharing its contents.
Print at the size you chose
Export all pages as PDF, then select Actual Size or 100% in your printing app. Printer settings can resize a page. PaperSnips creates printable files; printing is handled by your printing app and printer.
Fit or Fill?
Keep whole preserves the full photo within its frame. Fill crops the photo to cover the frame. If a page is full, photos continue onto another page.
Free exports and Pro
The free version exports three distinct projects. Re-exporting the same project does not use another project. PaperSnips Pro is a one-time purchase with no subscription. Use Settings → Restore Purchases with the Apple Account used for your purchase to restore eligible entitlements.
Project storage
Projects are stored locally. Recently deleted projects can be recovered in History. Export files you want to keep before removing the app; uninstalling can remove local app data.
常见问题
打印尺寸不对:导出 PDF 后,在打印工具中选择“实际大小”或 100%,避免自动适配纸张。
完整显示保留整张照片;填满会裁剪到照片框。页面放不下时自动分页。
免费导出 3 个不同作品,同一作品重复导出不额外占用名额。Pro 一次性购买,无订阅,可在设置中恢复符合条件的购买权益。
作品保存在本机。误删可在历史的最近删除中找回;卸载前请先导出需要保留的文件。